Billing manager outlines plan to outsource bad‑debt collections, to roll out Text‑to‑Pay
Utility billing manager Stacy Ramirez told the board the district will send about $24,000 in final‑billed delinquent accounts to Valley Collection Services, which charges a 12.5% fee and remits 87.5% to the district; Ramirez also previewed a Text‑to‑Pay option for customers.
The full story
Stacy Ramirez, who identified herself as the district's utility billing manager, told the board the district will begin outsourcing final‑billed delinquent accounts (90–120+ days) to Valley Collection Services and expects to retain 87.5% of collections while VCS keeps 12.5%.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
or
Free account
Keep reading for free
Create a free account to finish this story and see the video, transcript and key details.
Continue with GoogleContinue with emailAlready have an account? Log in