District reports rising work-order backlog; completion rate below benchmark
Facilities maintenance reported 5,529 work orders over July–August with nearly 2,000 still in progress and a completion rate of about 70.26% (below the district’s 80% benchmark); staff said they will monitor backlog, perform a September compliance audit, and consider contractual penalties for vendors that miss performance requirements.
The full story
District facilities staff told the operations committee that facilities maintenance generated 5,529 work orders in July and August and that nearly 2,000 remained in progress, lowering the completion rate to about 70.26% — below the district’s 80% benchmark. HVAC generated 709 work orders, with May River High School reporting the highest number. Facilities staff said they are better prepared for HVAC demand but that extreme heat and storms continue to strain older systems.
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