Consultant recommends digital PSAP replacement; board asks staff to return with financing options
Ritter Strategic Services presented staff’s RFP review and recommended a digital call‑handling system for the county PSAP, warning the current equipment is beyond its useful life. Commissioners asked staff to work with vendors on pricing and return with numbers at the next meeting.
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Barry Ritter of Ritter Strategic Services summarized the RFP evaluation for Orange County’s public safety answering point (PSAP), telling the board that three vendors responded, county staff participated in demonstrations, and the digital option appeared to be both the most responsive and the lowest cost from the procurement review.
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