County approves CAD‑to‑CAD interface to speed 911 dispatches
CAL FIRE and Fresno EMS vendors will be integrated via a CAD‑to‑CAD interface to reduce duplicate entries and speed dispatches; initial setup costs were estimated at about $373,500 with annual server costs thereafter.
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CAL FIRE assistant chief Larry Pandarves described the county's plan to implement a CAD‑to‑CAD interface allowing Peraton (CAL FIRE) and Central Square (Fresno EMS) to exchange 911 call information automatically, eliminating duplicate manual entries and reducing human error. "Our emergency communication centers do not always provide the same vendor for the CADs... CAD to CAD agreements will allow systems to communicate and to share emergency call information," he said.
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