WRTA says microtransit study, new software procurement will inform service for Ecotarium area

Sep 18, 2026

WRTA told the City of Worcester committee it has procured demand-response software with a microtransit module and issued a task order to Nelson Nygaard; an award is expected by Oct. 7 and a roughly six-month study will feed into fiscal year 2028 budget planning.

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WRTA administrator Josh Sharpen said the agency has added a microtransit module to a demand-response software procurement and expects to award the contract on Oct. 7. Sharpen told the Public Service and Transportation Committee the procurement will enable pilot microtransit service for areas identified in the city’s Mobility Action Plan, including Plantation Street and Salisbury Street and the area near the Ecotarium at 222 Harrington Way.

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