GoTriangle says pay increases and recruitment pipelines eased operator shortage
GoTriangle told commissioners operator shortages eased after compensation reviews; staff said they now have the additional drivers required for March expansions and are building pipelines to meet future demand, but competition with private-sector driving jobs continues to pose a challenge.
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Commissioners asked how GoTriangle is addressing a persistent shortage of bus operators. GoTriangle staff said the agency reviewed and adjusted operator compensation and has since made significant hires and retained experienced operators, putting it on track to staff service expansions scheduled for March and August.
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