Preston County tech director reports 3,773 work orders, explains device delays and new security changes
Director of technology Paul Sines told the board the district handled 3,773 work orders last year (68% fixed same day), explained delays in 1‑to‑1 device cases and warned Microsoft authentication changes could require passkeys or biometrics for staff accounts.
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Paul Sines, director of technology for Preston County Schools, gave the board a detailed technology update, saying the district logged 3,773 help requests last year and resolved about 68% on the same day. He said the district has one director and three technicians serving devices, infrastructure and classroom systems across the county.
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