COA adopts undeliverable‑meal procedure requiring driver attempts, door note and welfare‑check escalation
The COA approved a procedure for undeliverable home-delivered meals that requires drivers to attempt contact, leave a note if a delivery fails, and escalate to a supervisor and, if needed, the sheriff's department for a welfare check.
The full story
Staff member presented a standard procedure for when a home-delivered meal is undeliverable: the driver should make reasonable attempts, leave a note on the door stating an attempt was made, notify the site manager, and, if contact cannot be made after follow-up attempts, the supervisor will decide whether to request a welfare check from the sheriff's department. As staff put it, "When the meal is undeliverable, the driver will leave a note on the door indicating that an attempt was made."
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.