IT briefing flags low IT spend and tech debt; city plans modernization with managed services
CIO Jeff Stovall told the committee Dallas spends a lower share of operating budget on IT than peer medians and that about 90 applications are at end of life; staff plan to prioritize modernization and use managed services to reduce technical debt.
The full story
Jeff Stovall, the city—s chief information officer, summarized benchmarking that shows Dallas currently spends about 3.97% of operating budget on IT and has a low IT staffing ratio compared with Gartner medians. Stovall told the committee that outsourcing and managed services reduce internal FTEs but that the city now faces technical debt: he said roughly 90 applications (about 16% of the portfolio) are at end-of-life or unsupported and that some of those touch public-safety and finance systems.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.