Carney staff propose water/sewer code changes: 2.5× threshold for adjustments, $50 shutoff fee, 12‑month payment plans
Finance Director Stephanie Harris proposed code language to define excessive water use (2.5× three‑month average), clarify leak/one‑time credits, allow 12‑month payment plans if arranged before delinquency, and raise shutoff/reconnect fee to $50 to reflect staff time. The ordinance will return Dec. 2.
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Finance Director Stephanie Harris presented a proposed ordinance to codify city policy on water and sewer adjustments and payment plans. Staff proposed defining "excessive usage" as 2.5 times a customer's three‑month average, allowing adjustments for verified leaks or one‑time events (pools, repairs), permitting a payment plan up to 12 months if arrangements are made before becoming delinquent, and raising the disconnection/reconnection fee from $25 to $50 to better reflect staff time.
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