Board adopts policy limiting utility adjustments to water that does not enter sewer system
The Village adopted Resolution No. 2026-04 to formalize a Utility Billing Adjustment Policy that allows adjustments only for water that demonstrably does not enter the sewer treatment plant and clarifies prior inconsistent practices.
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Clerk Michelle Atterbury told trustees that past utility adjustment practice was inconsistent and that a 2008 policy was outdated. She noted adjustments had previously been made for leaky toilets despite Public Service Commission (PSC) rules that water passing through a toilet still enters the sewer system and is not eligible for adjustment.
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