Russell County 911 reports software issues, readies NCIC audit

Aug 17, 2026

911 Director Alese Hageman and Assistant Director Amy Dollison told commissioners of a problem involving Tyler Tech and Enterpol that is being addressed and said an NCIC audit of 911 reports and information security is scheduled for September.

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Alese Hageman, the county's 911 director, and Assistant Director Amy Dollison updated the commission on staffing and technology matters. They reported a problem involving Tyler Tech and Enterpol that has been communicated to all involved parties and is being worked on.

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