Staff describe experience lab as a way to build empathy for assistive-technology users

Sep 24, 2026

A legislative staff member and LCC presenters said the experience lab helps staff 'walk in the shoes' of people who use assistive technology, with the goal of improving everyday accessibility of legislative content.

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A legislative staff member who helped prepare the Legislature’s accessibility policy described the experience lab as an empathy-building exercise intended to change how staff think about digital content.

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