Committee member moves to deny customer billing adjustment
A committee member moved to deny a customer's billing-adjustment request, saying the claim did not meet policy standards; the body voted to deny the request. The request cited a $107.07 bill, a $121 average and a requested adjustment of $66.20.
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A committee member moved to deny a customer billing-adjustment request after concluding the claim did not meet the body's policy standards, and the motion passed.
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