JTA leader pledges pause on new projects while authority addresses operations and customer service
Jacksonville Transportation Authority representatives told the finance committee they are halting any new project starts while the agency re-examines discretionary spending; council members raised concerns about paratransit and reservations delays and asked for assurances services will continue.
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Jacksonville Transportation Authority (JTA) leadership attended the finance committee to discuss a budget bill and operational challenges. Council members expressed concern about service reliability and staffing; one councilor described a constituent with advanced cancer who reported a long delay for ride-reservation assistance.
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