EMS reports faster billing and better receivables after vendor switch

Kristen Brady, Dallas County EM, reported to the board that after switching billing vendors from the prior company to PCC the department's accounts-receivable position improved and staff can now audit and correct reports daily, which speeds claim submission and payment. Brady said, "Currently, we're standing at about 60% of our accounts receivable are less than 60 days old," and described improvements in daily feedback that let crew members correct documentation quickly to protect Medicare/Medicaid billing outcomes.