Council approves conversion of Keystone voice software to cloud system

Oct 22, 2025

Fremont approved converting its Keystone voice system to a cloud-based MBSNA platform, accepting an immediate credit that staff said would save about $39,000 compared with waiting to convert; the cost will be split among general, water and wastewater departments.

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The Fremont Town Council voted to begin conversion of the town's voice software from Keystone to a cloud-based MBSNA system after staff outlined the financial trade-off. Staff said purchasing the conversion now yields an approximately $39,000 credit compared with converting later when vendor support for the current system ends.

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