Council backs clearer utility-bill breakdowns, asks staff to create FAQ
At its Sept. 14 work session the council directed staff to produce clearer explanations of the city utility bill — including an FAQ or sample bill and possible QR-code links — and said water rates will be reviewed ahead of the next budget cycle.
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The City Council on Sept. 14 supported a plan to make utility-bill charges easier for residents to understand and asked staff to prepare explanatory materials for publication.
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