Resident flags Code Red alert failures; county says it cut vendor and is switching to new system
A resident reported receiving Code Red alerts for the wrong Union County (South Carolina) and missing timely alerts; county staff said it severed the Code Red contract after repeated problems and is moving to a new vendor called 'Rain,' with a rollout expected within about a month once databases are configured.
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A Union County resident, Marcus Hanovar, told commissioners he had signed up for Code Red emergency alerts but began receiving messages for Union County, South Carolina and later missed critical alerts at his own address during recent severe weather.
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