Transit staff tout scheduling tech, flex routes and reminders to improve efficiency
Roadrunner staff said recent technology upgrades — a scheduling algorithm, automated call reminders and plans for an online booking portal and rider app — aim to reduce no-shows and better batch trips to maximize limited vehicle resources.
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Kurt described recent technology investments intended to increase vehicle utilization and reduce no‑shows. He said the new scheduling algorithm "batches trips based on location and distance" and takes many factors into account to avoid backtracking, while automated call reminders are expected to reduce late cancellations at the door.
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