Worcester accessibility office says accommodation training participation has quadrupled

Sep 16, 2026

Director Patricia Lafore told the Accessibility Advisory Commission the city's rewritten reasonable-accommodation policy has been implemented over the last year, participation in training has "at least quadrupled," and staff now run a confidential process with labor-relations attorneys.

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Patricia Lafore, director of Human Rights and Accessibility for Worcester City, told the commission on Sept. 15 that the city rewrote and implemented a new reasonable-accommodation policy over the past year and has expanded training tied to that policy.

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