County outlines Workday support shift, governance and priority projects for 2026
Workday manager James Bechtel briefed the board on a transition to ticketing as the front door, operational working groups, and prioritized projects including grants conversion, security redesign and finance reporting; staff said AMS/consultant hours will be used selectively and that additional hires/license expansions are underway.
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James Bechtel, Workday manager, described a governance approach to strengthen support for the county’s Workday tenant after go‑live: central ticketing to track requests, operational working groups to prioritize development, and limited AMS consultant hours to handle heavy conversions. "So in September '25 time frame, there was a contract put in place for application managed services through AVAP," he said, outlining the time‑limited nature of consultant support.
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