Council pushes for an org chart and SOPs to reduce knowledge risk
Council members at a Lapel workshop urged creation of an org chart, job descriptions and standard operating procedures so routine tasks and compliance knowledge survive staff turnover.
The full story
Councilors said a formal org chart, clarified liaison roles and documented SOPs would reduce reliance on individual memory and ensure continuity when staff change. "I would like to see the office manager job description because I don't know what the office manager is supposed to do and not do," one councilor said, calling for alignment between written roles and actual responsibilities.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
Keep reading for free
Create a free account to finish this story and see the video, transcript and key details.
Continue with GoogleContinue with emailAlready have an account? Log in