Board signs off on ratepayer letter explaining increases and staffing changes

Jan 14, 2025

The board approved a draft letter to ratepayers explaining the rate change and the addition of a backup water operator, with revisions to include Water Board identification and names on letterhead.

The full story

The Arlington Water Board approved a revised letter to customers explaining a recent rate increase and the decision to fund a backup operator for the water system. The chief operator presented the draft and board members debated whether the letter should appear on town or Water Board letterhead and whether commissioners' names should be listed.

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