Cole County approves $200,000 phone-system migration to CPI Telecom
The commission authorized a $200,000 backend migration of the county phone system to CPI Telecom UCaaS, preserving existing phones, waiving a current $19,000 maintenance fee and enabling capacity to add new phones and licenses in future.
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Cole County's IT director (S5) told the commission the county's current Cisco-based phone system is at end of life and cannot accept additional licenses; the vendor offered a backend migration that leaves existing phones in place but moves the platform. The vendor reportedly waived approximately $19,000 in annual maintenance for the current system as part of the package. Commissioners approved a $200,000 CPI Telecom UCaaS services migration by motion and voice vote.
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