DCS official says data systems need overhaul; modernization estimated at $15M–$30M
DCS staff told the Child Services Oversight Committee that outdated data systems hinder casework and that a modular modernization—scoped by RFIs—could cost roughly $15–$30 million, with some ongoing vendor expenses and phased implementation.
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Dale Devon, chair of the Child Services Oversight Committee, opened the August 19 meeting with a focus on technology improvements for child welfare. Harmony, chief of staff to DCS director Dorf Meyer, told the panel that DCS cannot reliably track some child and family data and that many current requests are treated as system enhancements.
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