State 9-1-1 board seeks consulting help for Next Generation Core Services; RFP had six respondents

Oct 2, 2026

Caleb Branch, the newly appointed executive director of the State 9-1-1 Board, told the committee the system handled about 2,800,000 calls last year; the board received six responses to a 288-provider solicitation and recommended a consulting contract to help run a statewide procurement for network and GIS routing services.

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Caleb Branch, recently appointed executive director of the State 9-1-1 Board, presented a one-year consulting contract with 9-1-1 Authority LLC to support a statewide procurement for network services and GIS data that route emergency calls across Alabama’s 67 counties. Branch said the statewide system carried about 2,800,000 calls last year and that the RFP went to 288 providers with six respondents; the chosen vendor was described as the most responsive and lowest price for consulting services.

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