County staff and VSO differ on contracted IT support performance

Sep 30, 2026

The Veteran Services officer criticized the county's contracted IT provider as unhelpful during outages, while staff said their experiences have been better; staff plans to break out IT contract services into a separate budget line for clarity.

The full story

The Veteran Services officer reported repeated unresolved issues with the county’s contracted IT provider, saying support often offered only basic steps and did not resolve problems in the field.

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