AMR reports corrected CAD counts, average response time 12:45
Dawn Brooks of AMR told the Linn County commission that a CAD reporting change had been fixed and that recorded calls now reflect actual incidents; she reported an average response time of 12 minutes, 45 seconds for June 1–21.
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Dawn Brooks, representing AMR, presented the ambulance report for June 1–21 and said crews responded to calls across the county with an average response time of "12 minutes and 45 seconds." She explained a recent computer-aided dispatch (CAD) changeover had doubled earlier counts by logging each response rather than one call, and said the reporting has been corrected so the counts now reflect actual calls.
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