Dover board approves NextRequest FOIL software citing AI redaction concerns

Oct 1, 2026

The Town of Dover approved an agreement with CivicPlus for NextRequest to manage FOIL requests beginning Oct. 1, 2026, at an initial cost of $2,343.38 (including a $1,500 implementation fee) and an annual 2027 subscription of $3,373.50; the town clerk said the platform better protects redactions from automated scraping.

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The Town of Dover on Sept. 30 approved a contract with CivicPlus to use the NextRequest public-records request management platform, with implementation beginning Oct. 1, 2026. The town will pay $2,343.38 for the initial period through Dec. 31, 2026 — a figure that includes a $1,500 one‑time implementation fee — and the annual subscription for 2027 is $3,373.50.

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