Strategy & Innovation seeks four positions to launch continuous improvement and STAR tracking program

The city's Strategy & Innovation presenter outlined four FY27 staffing requests to implement a continuous improvement program and the STAR (Strategic Tracking and Reporting) system. The presenter said continuous improvement work can produce measurable savings and cited another city's experience as an example: “The entire continuous improvement team cost the city of Tacoma about $931,000 and those 2 continuous improvement coordinators were able to affect, dollars 1,200,000 in hard dollar savings,” the presenter said.