Todd County staff introduce Caseworks HHS records system; board asks for implementation details

Jan 21, 2026

HHS staff introduced Caseworks, an electronic document management system intended to streamline human services operations and improve compliance. Staff outlined estimated costs, funding options and potential ROI; commissioners asked for implementation timelines, training plans and references from other counties.

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County human services staff presented an early introduction to Caseworks, an electronic document management system designed to automate document management, improve form filling and e‑signature workflows, and reduce time spent on records handling. Presenters said initial negotiations yielded discounts and that funding could come from Sourcewell/Soarscribe if those agencies approve a change in funding approach; staff also said the county's current fund balance could support the purchase without falling below a five‑month target.

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