SBCAG staff says highway call box network is underused; board asks for options

Aug 21, 2026

SBCAG staff told directors the county's roadside call box network has fallen to 47 locations with most calls incidental; staff estimated about 1.5 verified assists per box per year and an assist cost near $2,500, and the board asked staff to return in the fall with alternatives including targeted reductions or repurposing of funds.

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Peter Williamson, speaking for SBCAG staff, told the board that the county's SAFE call box network has shrunk since the 1990s and that most remaining boxes see very little use. "In 2019, the safe removed networks of call boxes receiving less than 3 calls per year," Williamson said, adding that the current remaining network is 47 boxes and that, when considering only verified motorist assists, the system averages roughly 1.5 assists per box per year.

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