Dallas County EMS reports full roster, passes CMS audit; billing transition still in progress

Feb 24, 2026

Dallas County EMS told supervisors it is fully staffed, continues training and student ride‑alongs, and passed a recent CMS TPE audit after corrective work; staff warned that the transition to a new billing vendor has created receivables and coordination issues that must be resolved with legal review.

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Kristen Brady, Dallas County EMS director, updated the board on staffing and operations, saying the service is fully rostered after a recent full‑time hire and that monthly proficiencies, SIM Iowa trainings and a winter mini‑conference support continuing education. Brady highlighted that students and community ride‑alongs continue and cited a thank‑you note from a student who said crews “went above and beyond” during a challenging clinical encounter.

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