Child support staff cite high caseloads and performance while asking for raises
Child-support office leaders and staff told commissioners the office exceeds state goals on paternity and support establishment but faces heavy caseloads and recruitment challenges; they urged pay adjustments to retain experienced workers.
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Child support staff presented performance figures and staffing concerns to the Hall County Board of Commissioners as part of the special budget review. Amy Consbrook explained that child-support work has shifted toward legal and court-related tasks and described a small, experienced team: "in our office...we only have seven employees...85 years of service," she said.
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