County authorizes assessor to issue RFP to explore alternatives to Tyler property system
The assessor described recurring failures and limited adaptability in the county's Tyler valuation software and the board approved issuing an RFP to explore replacement systems, with potential budget offsets from a previously appropriated (but unfilled) staff position.
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The county assessor outlined problems with the current Tyler property valuation system — including last-minute bug fixes that risk statutory deadlines, limited ability to change labels or attributes without vendor intervention, and the potential that Tyler will stop supporting older versions — and asked permission to issue an RFP to evaluate alternative software. The assessor presented speculative cost examples and explained that initial quotes were not the product of an RFP process but indicated potential multi-year payment options.
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