County renews Priority Dispatch ProQA subscription for 911 call processing
Commissioners approved renewal of the annual subscription to Priority Dispatch Corporation’s ProQA software used by the county PSAP to guide 911 call takers and generate determinate response codes.
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Nick Bridal, representing the county PSAP, asked the board to approve renewal of the annual subscription to Priority Dispatch Corporation’s ProQA call processing software. Bridal explained ProQA is the protocol used by call takers to process incoming 911 calls and to generate determinate codes that help create customized response plans for police and fire agencies.
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