Resident requests $20 late-fee waiver, raises concerns about utility payment process
A resident asked for a $20 waiver on a late utility fee and flagged potential system errors and risk of shutoff; the minutes record the request but no council action on the fee was recorded.
The full story
During public comment, resident Josh Deval raised concerns about the city's utility payment process and online review ratings, and asked the council to waive a $20 late fee he said had been assessed. Deval suggested the charge could reflect an honest mistake or a system error and said he was worried about a possible utility shutoff.
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