Trainer details interpreter and LEP obligations for county services

The presenter defined Limited English Proficient (LEP) individuals as people whose primary language is not English and who have limited ability to read, speak, write, or understand English, and stressed agencies must provide meaningful access to services. "We must provide qualified interpreters at no cost, inform individuals of their language rights, translate vital documents when required, and allow family members or friends to interpret only if the consumer requests it and signs a waiver," the presenter said.