TQRECC says 911 answer times within goal; upgrades planned

Apr 24, 2023

Tucumcari-Quay Regional ECC reported Jan–Mar 2023 metrics: average 911 answer time 4.7 seconds, average call duration 1 minute 22 seconds, and plans to upgrade the 911 call-taking system with DFA LGD grant funding.

The full story

Tucumcari-Quay Regional Emergency Communications Center Director Jamie Luaders briefed the commission on call and staffing metrics for Jan. 1–Mar. 31, 2023.

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