Board considers a standardized complaint/concern form and clearer handling procedures
Members discussed creating a standard 'concern' form to collect contact information and route issues to department heads or the executive assistant, with the aim of reducing the burden on the clerk and avoiding open‑meeting pitfalls; staff were asked to draft a policy and form.
The full story
The board discussed whether to create a standardized complaint or 'concern' form and how to route submitted items so that the town clerk is not the default handler.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
or
Free account
Keep reading for free
Create a free account to finish this story and see the video, transcript and key details.
Continue with GoogleContinue with emailAlready have an account? Log in