Monroe County Human Services to implement corrective plan after CLTS misses 90‑day enrollment standard
County Human Services staff reported high referral volumes and vacancies causing Children's Long Term Support (CLTS) to miss the 90‑day enrollment standard; a corrective action plan was announced to recruit five vacancies, fill caseloads, and streamline referrals.
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Erica Brandau and Alicia Braun of the Monroe County Department of Human Services told the Health & Human Services Board on June 3 that both the Comprehensive Community Services (CCS) and Children's Long Term Support (CLTS) programs face high referral volumes and staffing shortages.
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