Public information office recommends $32,650 DocAccess contract with CivicPlus for PDF accessibility
The Public Information Office proposed a DocAccess Service Agreement with CivicPlus to make county PDF documents accessible for $32,650 through June 30, 2028; staff noted this requirement is an "unfunded federal mandate" and Commissioners requested additional quotes despite vendor saying a sole‑source letter could be provided.
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Public Information Officer Phyllis Banks and Julian Ortega, the DocAccess by CivicPlus account executive, presented a proposed service agreement to provide digital document accessibility for publicly available PDF documents on the county website. The total contract value is $32,650 through June 30, 2028, including a one‑time $2,000 implementation fee and prorated subscription payments. Ms. Banks told commissioners the requirement was an unfunded federal mandate.
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