IT director reports faster ticket resolution, digitized records and $9M E-Rate phase 2 request
Technology director reported nearly 14,000 digitized student records processed in 2025-26, improved ticket resolution after bringing ERP support in-house and a roughly $9 million E-Rate phase 2 opportunity for 2026'2030.
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During the information-technology update, IT Director (Mr. Henson) reviewed a multi-part technology plan that covered digitization of student and personnel records, print-shop throughput, service-ticket performance, an ERP support transition and pending E-Rate infrastructure funding.
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