E-911 reports sharp July call increase, flags frozen positions and trainees
E-911 Director Sommer Robinson told the committee that calls for service were up significantly in July and that the center has four frozen positions and four staff currently in training, raising capacity concerns for dispatch operations.
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Sommer Robinson, director of E-911, reviewed the center's data report and told the Public Safety Committee that call volume had risen notably in the prior month. Robinson said the center is adjusting schedules and training to keep up with demand.
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