Development Services rolls out new online public-comment intake and automated packet generation
Development Services demonstrated a new centralized online public-comment form and automated packet generator intended to reduce staff time spent managing multiple submission channels and to improve transparency; staff said the soft launch produced estimated annual staff-hour savings of roughly 396 hours.
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Development Services unveiled a new online public-comment workflow that centralizes written comments into a single intake form and automatically compiles public-comment packets for agendas. Director Nicole Knapp and Business Services Manager David Moorhead said the new process reduces manual handling of submissions and improves transparency by consolidating comments and tagging position (for/against/neutral) for each agenda item.
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