Oak Park introduces SeeClickFix reporting app to replace GovQA
City staff demonstrated SeeClickFix, a resident-reporting platform the council approved in May, and described features including a mobile app, web reporting, anonymous submissions, and a citywide request map; staff said the existing GovQA workflow will be replicated for staff processing.
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Oak Park staff introduced SeeClickFix to residents and council as the city's new resident-reporting and service-request platform, replacing GovQA/Granicus. Adam, the staff presenter, said the council approved a five-year agreement with SeeClickFix and staff are promoting the app and web portal to make it easier for residents to report potholes, downed trees and other issues.
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