Page board approves moving forward with NISC billing and operations software
After staff detailed limits of the legacy Cassell system and integration issues, the board voted to proceed with procurement of the NISC billing/operations platform and to include transition costs in next year's budget; staff said conversion to NISC will take up to 12'18 months to go live and carry higher monthly support fees.
The full story
Board members voted Oct. 13 to proceed with procurement of NISC as the utility's consolidated billing and operations platform after staff described continuing failures and integration problems with the incumbent Cassell software.
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