Dial-A-Bus reports 40% peak-hour service increase and continued demand

Sep 2, 2025

Dial-A-Bus says it increased peak-hour service by 40% at its own expense but still saw sustained high demand; the nonprofit highlighted partnerships with neighboring county staff to help meet needs for vulnerable riders.

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Steven Harter, executive director of Dial-A-Bus of Benton County, updated the commission on transit service in the county during public comment on Sept. 2.

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