Operator certification program reports digital rollout and workload; board asks about workforce data
Office of Operator Certification update: new online applications and renewals, 12,356 exam applications submitted online since launch, over 25,000 certification/renewal applications in 2025, and planned regulatory rulemaking; board asked about tracking the number of individuals with active certifications and recognizing military experience.
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Keisha Kelly, program manager for the Office of Operator Certification, briefed the board on modernization and regulatory work for drinking‑water and wastewater operator certification programs.
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